Information We Collect

We collect different types of information depending on how you interact with our platform. Some data comes directly from you, while other information is gathered automatically through your use of our services.

Voluntary Information

You might choose to provide additional information through surveys, feedback forms, or support requests. Sharing this data is completely optional and helps us serve you better.

How We Use Your Information

We use the data we collect for specific purposes that directly benefit your experience with our platform. We don't sell your personal information to third parties or use it for purposes beyond what we describe here.

• Service Delivery: Your account information allows us to provide access to our comparative analysis tools, save your preferences, and maintain your research history.
• Platform Improvement: Usage data shows us which features work well and which need refinement. This guides our development priorities.
• Communication: We use your contact details to send service updates, respond to inquiries, and share relevant educational content about financial analysis.
• Security: Technical data helps us detect and prevent unauthorized access, fraud, and other security threats to your account.
• Legal Compliance: Sometimes we need to process data to meet regulatory requirements or respond to legal requests from Vietnamese authorities.

Data Storage and Security

We store your information on secure servers located in facilities with strict physical and digital security measures. Your data is encrypted both during transmission and while stored on our systems.

Security Measures We Implement

• Encrypted connections (SSL/TLS) for all data transfers between your device and our servers
• Regular security audits and vulnerability assessments conducted by independent specialists
• Access controls ensuring only authorized personnel can view sensitive information
• Automated backup systems to prevent data loss from technical failures
• Monitoring systems that detect and alert us to suspicious activities

Despite these precautions, no system is completely immune to security breaches. If we discover a data breach affecting your information, we'll notify you within 72 hours as required by Vietnamese law.

Data Retention Periods

We keep your personal information for as long as your account remains active. If you close your account, we retain certain data for up to three years to comply with financial record-keeping requirements. Usage analytics are anonymized after six months and kept indefinitely for research purposes.

Sharing Your Information

We limit data sharing to specific situations where it's necessary for service delivery or legally required. We never sell your personal information to marketers or data brokers.

Service Providers

We work with trusted companies that help us operate our platform. These include hosting providers, payment processors, and email service providers. All third-party vendors sign agreements requiring them to protect your data and use it only for specified purposes.

Legal Requirements

Vietnamese law sometimes requires us to disclose information to government authorities. We'll share your data when legally obligated, but only the minimum necessary to satisfy the request. When possible, we notify users before disclosing their information unless prohibited by law.

Business Transfers

If Appwisegamonpage is acquired by or merges with another company, your information would be transferred as part of that transaction. We'd notify you beforehand and explain any changes to how your data is handled.

Your Privacy Rights

Vietnamese data protection law gives you specific rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our support team.

To exercise any of these rights, log into your account and visit the privacy settings section. Alternatively, email us at [email protected] with your request. We'll verify your identity before processing requests that involve sensitive information.

Cookies and Tracking

Our platform uses cookies and similar technologies to remember your preferences, analyze how people use our site, and improve performance. You have control over which cookies we use.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality like logging in and accessing your saved analyses. These can't be disabled without breaking core features.
• Preference Cookies: Remember your settings and choices, such as display preferences or language selection.
• Analytics Cookies: Help us understand usage patterns by tracking which features are most popular and where users encounter problems.
• Performance Cookies: Monitor site speed and identify technical issues that affect user experience.

You can manage cookie preferences through your account settings. Most browsers also let you block or delete cookies, though this might affect how our platform works for you.

International Data Transfers

While we primarily serve the Vietnamese market, some of our service providers operate servers in other countries. When your data is transferred internationally, we ensure it receives protection equivalent to Vietnam's standards through contractual agreements and compliance certifications.

We avoid transferring data to countries with weak privacy protections. When transfers are necessary, we use legal mechanisms like Standard Contractual Clauses approved by Vietnamese data protection authorities.

Children's Privacy

Our services are designed for business professionals and aren't intended for users under 18 years old. We don't knowingly collect information from children. If we discover that we've inadvertently gathered data from someone under 18, we'll delete it immediately.

Parents or guardians who believe their child has provided us with personal information should contact us at [email protected].

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform for at least 30 days.

The date at the top of this policy shows when it was last revised. Continuing to use our services after changes take effect means you accept the updated terms.